West Midlands
Closing date: Friday 4th April 2025
Job Details
Closing Date for Applicants:
Friday 4th April 2025
Cavaletti Collection provides affordable saddles on a business to business basis to saddle fitters all over the world. Cavaletti is the sister company to Bliss of London saddles where both companies work from the same factory.
When you join us, you’ll work in an enthusiastic, fun environment, with the best products and a team that provides excellent customer service. You will receive all the necessary resources and training to be successful and develop in your position.
We are currently recruiting for a Warehouse/Customer Service Assistant to join our team based in Aldridge, West Midlands. This persons role overseas and takes responsibility for shipping of orders alongside a customer service role, where the highest level of service is expected.
What you will be doing:
Preparing and completing orders for delivery (pick and pack, label & ship).
Receiving and processing warehouse stock products (unload, label & store).
Dealing with picking/packing/despatch issues internally and set counter measures to avoid reoccurrence.
Ensure accuracy of stock levels and perform inventory controls.
Being responsible to ensure that deliveries are picked and packed correctly.
Make sure all stock is labelled and stored correctly.
Booking on shipping through courier portals
General office duties using word, excel
Answering the phone for customer enquiries and trial follow-ups
Potential posting and creating of social media content
Occasional weekend help at on stands at consumer shows, time in lieu given.
Keep the workplace tidy and safe.
Ensuring Health & Safety is always at the forefront.
You will be:
Comfortable managing multiple tasks simultaneously
Able to think under pressure
Able to adapt your pace according to the workload.
Willing to go the extra mile
Have excellent attention to detail
Be self-motivated, approachable, enthusiastic
An excellent team player
Well presented
A fast learner
An excellent communicator and confident
Essential skills & qualifications
Knowledge of equestrianism.
English and Mathematical skills, both written and verbal, to be able to execute day-to-day duties without assistance.
Good communication skills.
Physically fit - able to lift
Efficient time management
Must be a team player and able to use a computer.
Pay and conditions
Competitive salary dependent on experience
5 days a week Monday - Friday
37.5 hours per week including paid breaks
2 x paid mini breaks, one in the morning & one in the afternoon - unpaid
30 minute lunch break - unpaid
Occasional weekend work
20 days holiday + 8 Bank holidays.
Workplace Pension Scheme
A fun working environment
A team spirit
A chance to develop more skills and roles as our business grows
To apply
Send your covering letter and CV to julie@cavaletticollection.co.uk
Please tell us what you could bring to this role and don’t forget to include your current salary and, if applicable, notice period.
This listing has expired.