Store Manager

Responsibilities

• Lead and motivate the store team to deliver outstanding customer service

• Oversee daily store operations, including opening and closing procedures

• Manage staff scheduling, training, and performance evaluations

• Ensure effective merchandising and presentation of products in line with brand standards

• Monitor inventory levels and coordinate stock replenishment

• Analyse sales data to identify opportunities for growth and improvement

• Handle customer enquiries, complaints, and feedback with professionalism

• Maintain a clean, organised, and welcoming store environment

• Implement promotional campaigns and sales initiatives to maximise revenue

• Ensure compliance with health & safety regulations and company policies

Skills

• Proven management experience within retail or a similar environment

• Strong leadership qualities with the ability to supervise and develop staff teams

• Excellent communication skills, including phone etiquette and interpersonal abilities

• Organisational skills with attention to detail and effective time management

• Knowledge of merchandising techniques and sales management strategies

• Administrative experience related to stock control, reporting, and record keeping

• Demonstrated ability to manage multiple priorities in a fast-paced setting

• Proficiency in using retail management software or POS systems is desirable

The successful candidate will bring a proactive attitude, organisational prowess, and a commitment to excellence in retail management.