Racesafe Equestrian
Northamptonshire
Closing date: Thursday 9th April 2026
Job Details
Closing Date for Applicants:
Thursday 9th April 2026
Location: Corby, Northamptonshire
Salary: £28,000 – £32,000 depending on experience
Contract: Initially maternity cover (with strong potential to become permanent)
Holiday: 32 days including bank holidays
Working pattern: Full-time, office-based
About Racesafe
Racesafe is a British brand trusted by riders worldwide for body protection and apparel. With over 50 years of expertise and a reputation for innovation, we design and manufacture market‑leading equestrian safety products used across many disciplines.
From our headquarters in Corby, Northamptonshire, we supply retailers and riders around the world with premium protective equipment designed to deliver the highest levels of comfort, flexibility and safety.
The Role
The Sales & Customer Coordinator is a central role within the business and will be the first point of contact for our trade and wholesale customers. You will manage incoming enquiries, process orders, coordinate shipping and work closely with our sales, marketing and production teams to ensure customers receive outstanding service.
This role is initially offered as maternity cover, however there is strong potential for the position to become permanent for the right candidate.
Key Responsibilities
Customer & Sales Support
Acting as the first point of contact for trade and wholesale customer enquiries by phone and email
Processing and managing sales orders received via phone, email and online channels
Answering product enquiries, sizing questions and order queries
Providing order confirmations, delivery updates and customer support
Maintaining strong relationships with retailers and trade partners
Order Processing & Administration
Creating and managing invoices and sales documentation
Coordinating dispatch and shipping of orders
Monitoring backorders and communicating delivery timelines
Maintaining customer records and order information within internal systems
Supporting general administrative tasks within the office
Internal Coordination
Liaising with production and warehouse teams to ensure efficient order fulfilment
Supporting sales representatives with customer enquiries and order management
Acting as a key link between sales, office administration and production teams
Additional Responsibilities
Supporting the team at trade shows and events where required
Assisting with product research and administrative projects
Helping with marketing content and supporting marketing activities when needed
The Candidate
We are looking for someone who is organised, enthusiastic and enjoys working in a customer-facing role within a small, dynamic team.
Essential Skills & Experience
Previous experience in a customer service, sales administration or office support role
Excellent communication skills, both written and verbal
Strong organisational skills and attention to detail
Ability to manage multiple tasks and priorities
Confident using computer systems and adapting to internal software
A positive and proactive attitude with a willingness to go the extra mile
Desirable Experience
Knowledge or experience within the equestrian industry
Experience working with wholesale or trade customers
Interest in equestrian sport
What We Offer
Competitive salary based on experience
32 days holiday including bank holidays
Opportunity to work within a growing British equestrian brand
A varied role within a friendly and collaborative team
Opportunities to attend equestrian events and trade shows
Location
This is a full-time office-based role at our Corby headquarters. Applicants must be within reasonable commuting distance.
How to Apply
Please send your CV and a short covering letter outlining your experience and salary expectations to jess@racesafe.co.uk STRICTLY NO AGENCIES
Please mention Equine Careers when applying.
