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Practice Administrator

Hertfordshire

  • Admin
  • Customer Service
  • Office Based
  • Veterinary

Closing date: Friday 22nd March 2024

Job Details

Practice Administrator

Closing Date for Applicants:
Friday 22nd March 2024

Ballinger Equine is a leading independent first-opinion equine veterinary practice. Clinical excellence, integrity, horse welfare and outstanding client service are at the heart of what we do.

 A lean, efficient, fast-paced, professional services firm, with an excellent reputation, we operate from modern offices in a tranquil rural setting. We provide equine veterinary care and performance management services to a wide range of clients including elite international athletes, professional competition and race yards, showing yards, privately owned pleasure and leisure horses and ponies, riding schools, RDA facilities and retired family-best-friends.

 Due to continued year-on-year growth, we are recruiting an additional Practice Administrator. This is an exciting opportunity to join a happy, friendly and supportive team.  

 Responsibilities include:

  • Handling client queries and booking veterinary visits.

  • Liaison with other veterinary professionals, hospitals and laboratories.

  • Uploading clinical notes and ensuring data on the practice management system is accurate and complete.

  • Maintaining equipment and vehicle records.

  • Recording and updating medicine delivery records.

  • Providing admin support to the clinical team whilst they are out on visits.

  • Maintaining GDPR and data security/protection compliance at all times.

We are looking for somebody who:

  • Supports our core values and practice ethos.

  • Is a positive, adaptable, enthusiastic self-starter who enjoys working collegiately in a committed, energetic and happy team.

  • Has a high standard of personal presentation.

  • Has a good telephone manner and first-class written, verbal and interpersonal communication skills.

  • Can evidence their understanding and knowledge of horses and ponies and show an active interest in equestrian and countryside sports.

 What we offer:

  • Generous salary and paid leave entitlement.

  • Membership of the practice private healthcare insurance scheme.

  • Discount scheme for veterinary treatment of staff-owned horses and ponies.

  • Financial support for CPD.

  • Smart uniform.

  • Free secure, on-site parking.

  • On-site café.

  • Friendly, happy, highly respected, mutually supportive, professional colleagues.

  • Unrivalled opportunity for personal growth within a successful, expanding and sector-leading business.

 Please note this opportunity is office based. We will consider full-time and part-time applicants. To apply please send your CV and covering letter including your salary expectation to a.hillier@ballingerequine.com

 

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