Internal Account Manager

• Business Development
• Customer Service
• Sales

Closing date: Monday 14th October 2019

Job Details

Internal Account Manager

Closing Date for Applicants:
Monday 14th October 2019

Internal Account Manager – easibed & easichick products 

Hours: 9am – 5pm

Salary: TBC depending upon experience.

25 days holiday plus bank holidays

Location: Shrewsbury 

Easibed is a break-through in horse bedding. Its dust free and supportive properties have made it a favourite with horses and their owners alike for more than 15 years.

We have a current vacancy for an Internal Account Manager to join our busy but friendly team. 

This exciting Internal Account Manager role will be responsible for building & maintaining effective relationships with our easibed and easichick customers. You will need to have a confident sales manner to handle our amazing customer enquiries, as well as drive and enthusiasm to see new opportunities and outlets.  Excellent interpersonal skills are a must to develop and grow these long established market leading brands.  

Responsibilities and duties will include, but not limited to:

• Maintain a geographical customer base by liaising with existing customers, building rapport and providing customer support including keeping our CRM program updated.
• Follow up daily sales enquiries, whilst developing new customer opportunities
• Contact customers to confirm stock, orders, POS and delivery of goods, and negotiate on terms of supply where required
• Responsibility for allocated sales targets & new business wins.
• Deal with customer queries over the telephone or online, liaising with appropriate internal departments to process any orders or resolve any issues
• Participation at trade events and open evenings
• Coordinating promotional materials for customers sites or events/shows/exhibitions
• Sending out of branded merchandise to customers
• Monitoring of reward schemes in line with requests from Marketing team and for the benefit of customers stores
• Monitoring social media accounts and responding to customers feedback and instore promotion opportunities
• Input into regular updates and interesting articles onto the social media platforms
• Willingness to travel and stay away overnight to fulfil business requirements
• Working in a vibrant office as part of a dynamic team to achieve the overall company objectives.

 Skills and Experience

To be considered for this exciting position, you must have first class communication skills and previous sales or account management experience, or a strong customer services background. You must possess the ability to manage relationships with customers acting as the company representative. Strong IT skills are essential as well as being highly organised, driven and self-motivated. Main focus of this role is working with businesses and wholesalers to help to maximise sales opportunities.  

So please tell us why this role would be perfect for you and what you can bring to our business and our customers and don’t forget to include your current salary information.

The role is office based in Shrewsbury so candidates need to live locally to this area.

Please send your CV and covering letter to emma@equine-careers.co.uk