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Horse Care and Welfare Programme Officer


  • Charity
  • Communications
  • Customer Service
  • Events
  • Office Based
  • Welfare
  • Project Management

Closing date: Sunday 12th November 2023

Job Details

Horse Care and Welfare Programme Officer

Closing Date for Applicants:
Sunday 12th November 2023

Full Time - 35 hours per week (working hours)

Circa Starting Salary: £27,000

Based at our HQ near Stoneleigh, Warwickshire (Agile working arrangments available)

The British Horse Society is the nation’s largest equine charity with a passion for horses that is backed by knowledge and expertise. The BHS represents and provides a range of services for horse riders, horse owners, enthusiasts and professionals.

Our Home Team within the Society is made up of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole self to work. Many of our Home Team members work flexibly; we believe in giving our employees autonomy to decide where, when and how they work within a set of principles agreed within the team.

We are looking for….

An enthusiastic, committed, and motivated individual who excels at project management, enjoys a role where no two days are the same, is passionate about working within the charitable sector delivering proactive horse care & welfare events, making a difference and raising awareness of the valuable work the BHS carries out each year. You will  be experienced at working with a wide range of horses, a team player, but ready to take the lead and be decisive when working at our events, confident at engaging with a wide variety of stakeholders whilst providing advice in a supportive manner to help improve the lives of many equines through our horse care and welfare programme. 

Key skills needed for this exciting role:

  • Exceptionally strong equine knowledge and practical experience (equivalent to at least BHS Stage 3 care) with a particular focus on the well-being of the horse, acceptable care and welfare standards and good knowledge of fat scoring horses (also known as body condition scoring).

  • Project management experience.

  • Flexible approach to travel including some overnight stays, evenings, weekends and bank holidays.

  • Ability to sympathetically handle confrontational or distressing situations.

  • Full driving licence and willing to drive a vehicle up to 3.5T.

  • Access to a vehicle suitable for business use, as travel to remote locations/locations inaccessible via public transport will be required.

  • Excellent knowledge of animal welfare legislation.

  • Understanding of Human Behaviour Change for Animal Welfare and its practical application.

  • First class communication skills including customer service, interpersonal experience and confidence in communication via telephone, email and face to face.

  • Excellent presentation skills and comfortable delivering talks to the public and external organisations, both online and in-person.

  • Excellent team-working skills.

  • Excellent IT skills (Microsoft Dynamics, Word, Excel, Outlook and PowerPoint).

  • Be able to confidently communicate with people in a supportive manner.

  • Excellent time management skills and the ability to prioritise workloads.

  • Collection of data from our events to help monitor our impact.

So, you’re interested?
Here’s some information on the role….

  • Organise, coordinate and deliver BHS Healthcare and Education Clinics across the UK, liaising with the Horse Care and Welfare Field Officers and BHS colleagues.

  • Organise, coordinate, administer and deliver horse care and welfare education events and activities.

  • Lead and motivate a team of helpers and volunteers to support the delivery of clinics and events.

  • In conjunction with colleagues develop educational resources, materials and activities to support the delivery of clinics and events.

  • Ensure that all clinics and events are delivered safely. Identify and assess health and safety risks, undertaking risk assessments, adhering to health and safety protocols and event protocols.

  • Communicate and collaborate with stakeholders, including welfare charities, local authorities, farriers, veterinary surgeons and other healthcare professionals.

  • Engage and build relationships with a diverse range of horse owning communities.

  • Represent the BHS at shows and events.

  • To assist the Horse Care and Welfare Education Manager and Director of Horse Care and Welfare with any additional projects as and when required.

What will you get in return?

  • Annual Leave: 26 days + plus bank holidays (increasing to 28 days after 3 years’ service)

  • Pension: Automatic entry at 4% into our scheme after 3-month deferral period, contributions matched up to 5%

  • Health Benefits: health (income protection) insurance, health cash plan, life assurance at 4 x salary, yearly flu jab

  • Wellbeing Support: ‘Everymind at Work’ mental health and wellbeing app and quarterly webinars, opportunities to participate in range of engagement activities such as our book and gardening clubs, ‘Put the Kettle On’ informal virtual chats and our annual Funuary activities!

  • Training and Development: Access to a range of formal and informal development opportunities, including BHS Wise (our e-learning platform), our ‘A Day in Your Shoes’ cross-departmental work shadowing scheme and ‘C-Me’ communication workshops.

  • Enhanced Maternity, Adoption and Paternity Pay for eligible Home Team members:

The British Horse Society is committed to achieving equity for all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse workforce because, in our view, diversity enables better organisational outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all employees.

We therefore strongly encourage suitably experienced people from a wide range of backgrounds to apply.

Only suitable candidates will be contacted directly about this position, and we will not store or process the data of candidates for longer than is necessary for the recruitment process.

How to apply: please provide a cover letter/personal statement highlighting your relevant skills and experience and how they meet the essential skills for this role, along with a CV, and send your application to For further details on this and other opportunities, please visit

Here at the BHS, we want you to have every opportunity to be able to demonstrate your skills, ability and potential when applying for any of our roles here. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.

Due to a high volume of applications for our roles, should a cover letter/personal statement not be provided when applying for a role, we will unfortuntely not be shortlisting these applications.

Please note: we will be speaking to and interviewing candidates throughout the advertised period; to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Closing Date for applications: 17 November 2023

Interview date: Thursday 23 November 2023

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