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Event Manager


  • Communications
  • Customer Service
  • Events
  • Management
  • Office Based
  • Operations

Closing date: Wednesday 1st November 2023

Job Details

Event Manager

Closing Date for Applicants:
Wednesday 1st November 2023

Based at: Cheltenham Racecourse

Contract type: Permanent

Hours: 40 hours per week

About the role

We have a fantastic opportunity for an Event Manager to join our Operations team at our Iconic Cheltenham Racecourse helping in the delivery of all events across the site including The Festival.

About The Jockey Club

The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 course’s, millions of people every year enjoy the special experiences we offer through racing, music, food, and entertainment on raceday’s and beyond.

As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

The Event Manager will

  • Deliver the preplanning and execution of events at the Racecourse, cross functionally and manage budgets effectively.

  • Communicate effectively with all Event organisers, providing technical and logistical information about the venue and advice on layout plans, including site and event booking.

  • Support the preparation of all facilities for events including set up of AV equipment, power leads and movement of furniture appropriate for the event returning to excellent condition post event.

  • Ensure the running of events is in a safe and efficient manner by acting as duty manager completing comprehensive event checks.

  • As part of the wider operations team support in creating purchase orders, checking, and certifying invoices and controlling expenditure, whilst seeking to improve operational profitability.

  • Use our EBMS system to provide comprehensive detailed function sheets, accurate to specific event requirements efficiently, sharing with key stakeholders.

  • Collaborate with the sales team to ensure seamless customer experience for events from hand over of booking to delivery, ensuring the requirements of the customer are always paramount but also fully utilising upselling opportunities to increase profitability.

About you

  • An excellent Communicator comfortable interacting and influencing a wide range of stakeholders.

  • Collaborative with a hands-on approach who thrives in being part of a high performing team.

  • A good eye for detail and a desire to take responsibility through to resolution, for issues and concerns raised by customers and line management.

  • Proactive approach to work, thinks logically with ability to spot errors and resolve issues.

  • Adaptable with ability to work off own initiative and prioritise work schedules.

  • Proven experience working in fast paced, pressurised environment – events experience advantageous.

What we offer in return

  • All colleagues can go along to any of our race day or music events free of charge – along with 3 friends or family with our TeamPass Ticket scheme.

  • An award-winning pension scheme provider with a generous employer contribution

  • A healthcare cash back plan enabling you to claim money back on health & wellbeing services.

  • 25 days annual leave

  • Access to a suite of Learning & Development training resources from renowned providers

  • A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.

If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 1st November but we reserve the right to bring this forward if we have many applications.

This role may be subject to a criminal record check, standard or enhanced DBS check or BHA Suitability Check. By applying you confirm that you are happy for these checks to be carried out

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