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Administrator

Warwickshire

  • Admin
  • Customer Service
  • Hybrid Working
  • Office Based

Closing date: Friday 30th June 2023

Job Details

Administrator

Closing Date for Applicants:
Friday 30th June 2023

Full Time -35 hours per week (working hours)

Starting Salary: £19,650 Per Annum

Based at our HQ near Leamington Spa, Warwickshire (Agile working arrangments available)

The British Horse Society is the nation’s largest equine charity with a passion for horses that is backed by knowledge and expertise. The BHS represents and provides a range of services for horse riders, horse owners, enthusiasts and professionals.

Our Home Team within the Society is made up of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole self to work. We work with agility, giving you autonomy to make decisions about where, when and how you work within a set of principles that are agreed within teams.

Education is a massive part of what we do at the British Horse Society; we have helped hundreds of thousands of people carve their equestrian careers. Our BHS qualifications are well respected and internationally endorsed.

We are looking to appoint two Administrators who will be part of the Education Department in supporting critical operations by providing administrative support and ensuring the smooth running of the department.
As an administrator, you will be the first point of contact for public enquiries on the phone and email, offering advice and handling queries as required. Previous equestrian experience is desirable, however, relevant training will be available.

Key skills needed for this exciting role:

  • A high attention to detail and high degree of accuracy

  • Excellent communication skills

  • Experience in customer service facing role

  • Good work ethic and the ability to see a task through to completion

  • Good understanding of Microsoft Office and databases

  • Be adaptable to work both within a team and individually

  • Equestrian knowledge desirable

So, you’re interested?

Here’s some information on the role….

  • Dealing with telephone and email enquiries

  • Processing telephone and email applications

  • Administrating BHS assessments ensuring that quality assurance compliance with regulartory bodies is maintained

  • Taking payments in a secure and GDPR compliant manner

  • Providing administrative support for the whole Education department

  • Submitting candidate results to our awarding body

  • Answering and responding to voicemails

  • Photocopying, printing and posting

  • Assist the Education Team Manager and Department as required

What will you get in return?

  • Annual Leave: 26 days + plus bank holidays (increasing to 28 days after 3 years’ service)

  • Pension: Automatic entry at 4% into our scheme after 3-month deferral period, contributions matched up to 5%

  • Health Benefits: health (income protection) insurance, health cash plan, life assurance at 4 x salary, yearly flu jab.

  • Wellbeing Support: ‘Everymind at Work’ mental health and wellbeing app and quarterly webinars, opportunities to participate in range of engagement activities such as our book and gardening clubs, ‘Put the Kettle On’ informal virtual chats and our annual Funuary activities!

  • Training and Development: Access to a range of formal and informal development opportunities, including BHS Wise (our e-learning platform), our ‘A Day in Your Shoes’ cross-departmental work shadowing scheme and ‘C-Me’ communication workshops.

The British Horse Society is committed to achieving equity for all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse workforce because, in our view, diversity enables better organisational outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all employees.

We therefore strongly encourage suitably experienced people from a wide range of backgrounds to apply.”

Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.

Apply via our website please provide a covering letter (including your salary expectations) and CV, highlighting relevant skills and experience and send along with your application to jobs@bhs.org.uk. Further details of this and other opportunities, please visit www.bhs.org.uk

Please note: we will be speaking to and interviewing candidates throughout the advertised period; to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Closing Date for applications: 30 June 2023

 

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