Northamptonshire
Closing date: Wednesday 21st May 2025
Job Details
Closing Date for Applicants:
Wednesday 21st May 2025
Salary: Circa £22,500 pa
Weatherbys has been a family run business since 1770 carrying forward the reputation of being an exciting place to work and grow. We appreciate and value all our employees and strive to ensure everyone is provided with the opportunity to develop and play an active role in achieving the organisation’s aims and vision.
Working in the Equine Services department, a 12-month fixed term vacancy has arisen within the Equine Pillar for an Administrator, forming part of the Customer Service & Administration Team. This role provides first- and second-line customer support and administrative services to the Racing & Breeding industries.
Key Accountabilities:
Production & maintenance of racing and breeding records
Administration for racehorse owners (owner registrations, sponsorship, VAT, Racing Finance, Horse Naming)
Administration on behalf of industry third parties/stakeholders
Administration for General Stud Book (registration of foals, broodmares, stallions, import/export)
Second line query resolution
Completion of administration tasks in line with agreed SLAs
Assisting with phone calls and emails alongside the Customer Service team as business requires.
Skill Requirements:
First class administrative skills, and an excellent customer service ethic
Good interpersonal and communication skills (written and verbal)
The ability to prioritise workloads to ensure deadlines are met
Meticulous attention to detail
Able to keep pace with updates to processes and procedures
Ensuring the services provided to all customers are executed correctly and accurately
The role will suit an individual who is a quick learner who is accurate and organised
A flexibility of approach will also be critical in a fast-changing environment
An understanding and interest in the racing & breeding industries would be beneficial but is not essential
Professional and polite telephone manner
Essential Requirements:
The role will be 35 hours per week, 09:00-17:00, with a variable working pattern covering 5 days per week, including some weekends.
Applicants will initially be required to work from Head Office in Wellingborough, having successfully passed the probation period a hybrid working pattern can be reviewed.
Closing Date: Wednesday 21st May 2025
Interviews will take place from Tuesday 27th May 2025
Weatherbys upholds the principles of equality and diversity and actively promotes opportunity for all employees, both current and prospective.
This listing has expired.