Practice Administrator

Ballinger Equine Ltd
Hertfordshire

• Admin
• Customer Service
• Office Based
• Veterinary

Closing date: Friday 31st May 2024

Job Details

Practice Administrator

Website:
ballingerequine.com

Closing Date for Applicants:
Friday 31st May 2024

Ballinger Equine is a leading independent first-opinion equine veterinary practice. Clinical excellence, integrity, horse welfare and outstanding client service are at the heart of what we do.

 A lean, efficient, fast-paced, professional services firm, with an excellent reputation, we operate from modern offices in a tranquil rural setting. We provide equine veterinary care and performance management services to a wide range of clients including elite international athletes, professional competition and race yards, showing yards, privately owned pleasure and leisure horses and ponies, riding schools, RDA facilities and retired family-best-friends.

 Due to continued year-on-year growth, we are recruiting an additional Practice Administrator. This is an exciting opportunity to join a happy, friendly and supportive team.  

 Responsibilities include:

• Handling client queries and booking veterinary visits.

• Liaison with other veterinary professionals, hospitals and laboratories.

• Uploading clinical notes and ensuring data on the practice management system is accurate and complete.

• Maintaining equipment and vehicle records.

• Recording and updating medicine delivery records.

• Providing admin support to the clinical team whilst they are out on visits.

• Maintaining GDPR and data security/protection compliance at all times.

We are looking for somebody who:

• Supports our core values and practice ethos.

• Is a positive, adaptable, enthusiastic self-starter who enjoys working collegiately in a committed, energetic and happy team.

• Has a high standard of personal presentation.

• Has a good telephone manner and first-class written, verbal and interpersonal communication skills.

• Can evidence their understanding and knowledge of horses and ponies and show an active interest in equestrian and countryside sports.

 What we offer:

• Generous salary and paid leave entitlement.

• Membership of the practice private healthcare insurance scheme.

• Discount scheme for veterinary treatment of staff-owned horses and ponies.

• Financial support for CPD.

• Smart uniform.

• Free secure, on-site parking.

• On-site café.

• Friendly, happy, highly respected, mutually supportive, professional colleagues.

• Unrivalled opportunity for personal growth within a successful, expanding and sector-leading business.

 Please note this opportunity is office based. We will consider full-time and part-time applicants. To apply please send your CV and covering letter including your salary expectation to a.hillier@ballingerequine.com