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Assistant Retail Manager

Derbyshire

  • Customer Service
  • Management
  • Merchandising
  • Retail
  • Sales

Closing date: Friday 2nd June 2023

Job Details

Assistant Retail Manager

Closing Date for Applicants:
Friday 2nd June 2023

Eland Lodge is a well-known equestrian establishment offering one of the best specialist equine retail stores in the UK, together with a superb competition venue and a premium livery facility.

We are currently seeking for the role of Assistant Retail Manager to join our friendly team.

The ideal candidate will be able to demonstrate a proven track record in retail/sales, an in-depth knowledge of all things equine and a desire to succeed both personally and professionally.

The successful candidate will need:

To demonstrate familiarity of all things Equine, knowledge should cover all the key competition areas.

Be competant with IT packages, able to demonstrate competence over a range of programmes.

Responsibilities within the role will include:

  • Duty manage in the absence of the shop manager

  • Champion new ways of working within the store through an open mindset and positive attitude

  • Lead colleagues in delivery of task, prioritising the customer first

  • Drive on-the-job productivity

  • Support colleagues through coaching and feedback

  • Provide relevant and timely feedback to shop manager to support colleague performance

  • Cash handling

  • Support the retail manager in delivering a safe working environment

  • Role model great customer service and lead the team in delivering a customer first approach

  • Ensure stock accuracy to ensure product availability

  • Manage the returns process to ensure prompt resolutions

  • Oversee customer orders

  • Coach the team to deliver excellent standards of product presentation

  • Support Shop Manager with stock ordering

  • Demonstrate flexibility and adaptability in a developing environment

This vacancy is for a full time Assistant Retail Manager working 37.5 hours over 5 days, which will include at least one day over the weekend.

Salary to be discussed at interview.

To apply please send your CV and covering letter stating your suitability to veronica@elandlodge.com   We look forward to hearing from you.

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